Technology Basics
Here is basic information and tools you will need to get started with the most important Georgetown technology tools. We will offer further information during MS-ESM Program Orientation.
Student ID / NetID / Google E-Mail
NetIDs are automatically assigned, unique electronic identifiers for each authorized user at Georgetown. Your NetID is required for access to many of the systems and services you will use while at Georgetown. Having a NetID does not automatically give access to all computer systems or services. Your NetID and password are used to access your Georgetown Google email account. Once your email account has been set up, simply visit http://apps.georgetown.edu to log in.
The NetID can be accessed through the decision letter available in your online application. If you cannot access your NetID, or if you are unable to log in or experience any difficulties, contact University Information Systems (UIS) at 202-687-4577 or via email at help@georgetown.edu for assistance. Please update your password as soon as possible to avoid the expiration of your account.
Updating your temporary password:
Please follow the steps below to gain access to our online systems and resources:
1. Retrieve your Georgetown credentials: return to your admissions letter in the McDonough Application Portal to retrieve your GUID, NetID and temporary password.
2. Access Georgetown’s Password Station portal: you will be able to set a permanent password in Georgetown’s Password Station portal.
3. Create a permanent password: Enter your NetID and follow the instructions for enrolling in Password Station (i.e. creating security questions) and create your permanent password.
Note: If you have any issues creating your permanent password, please contact Georgetown’s University Information Services (UIS) department at help@georgetown.edu or (202) 687-4949.
GoCard
The GoCard is the official identification card of Georgetown University. The card provides your student ID number, allows access to certain facilities on campus, and can be used to pay for a variety of purchases both on and off-campus. Learn more about where you can use your GoCard. Upload your photo four weeks before arriving on campus.
Support
As an MS-ESM student, there are two sources of technology available for your use: University Information Systems (UIS) for campus-wide systems and McDonough School of Business (MSB) for our internal systems. Your login for both systems is your Student ID (Net ID). You will receive a temporary password for each with instructions on how to set a permanent password.
University Information Systems (UIS)
UIS manages the campus-wide technology resources available to all Georgetown University students. These resources include Canvas (where you access and view course materials), GU Experience (where you view course schedules, tuition bills, personal contact information, and health insurance enrollment), GU Google Mail (the university e-mail system), and SaxaNet (Georgetown’s secure wireless network). If you have not yet done so, you should change your temporary password to a permanent one.
Capitol Campus IT
For all of your technology needs at the Capitol Campus, please contact the IST Service Desk at caphelp@georgetown.edu, 202.662.9284, or Schedule an Appointment. You can access the Capitol Campus IT Services Website as well.